Orders placed before 12:00 CET are shipped the same day, while those placed after this time are shipped the next business day.
If an item is out of stock, dispatch may take 3–5 working days. Once shipped, you will receive a tracking number via email.
Delivery typically takes up to 7 business days, handled by a Portuguese international express carrier.
Cosmo Direct Supply may fulfill certain orders through partner facilities outside Portugal due to global trade restrictions. Tracking updates may take several days to appear.
We are not responsible for delays, incorrect addresses, or changes during transit.
View full Shipping Policy
I placed the order on April 29,26
Today is May 27,26
Still did not receive anything
Hard to reach customer service
Can not write review, because still waiting for delivery
Susana Cuellar los productos que ofrecen son de Buena calidad y las entregas son rapidas una compan̈ia confiable